FAQs

FAQs

1. Where does Kladney source its materials?
At Kladney, we prioritize ethical sourcing. Our materials, including ebony wood, horn, bone, stone, pearl, and quartz, are responsibly and sustainably sourced from trusted partners committed to environmental and ethical standards.

2. How does Kladney ensure the quality of its jewelry?
Quality is at the core of our craftsmanship. Our artisans undergo rigorous training, and each piece undergoes meticulous inspection to meet our high standards. We are dedicated to delivering jewelry that not only looks stunning but also stands the test of time.

3. What makes Kladney jewelry unique?
Kladney jewelry is a blend of exquisite craftsmanship and a commitment to sustainability. Each piece is handcrafted, ensuring no two are exactly alike. Our materials are carefully chosen for their beauty and environmental impact, creating unique, meaningful jewelry.

4. Is Kladney committed to sustainability?
Absolutely. Sustainability is a cornerstone of our brand. We are devoted to minimizing our environmental footprint by using responsibly sourced materials, implementing eco-friendly practices, and supporting fair trade initiatives to uplift the lives of our artisans.

5. How can I care for my Kladney jewelry?
Proper care ensures the longevity of your jewelry. Refer to our care instructions on the website for guidance on storing, using, and cleaning your specific pieces. If you have further questions, our customer service team is here to help.

6. Does Kladney offer custom or personalized jewelry?
Currently, we do not offer custom or personalized orders. However, our curated collections feature a diverse range of styles to suit different tastes. We invite you to explore and find the piece that resonates with you.

7. What is Kladney's shipping and return policy?
Details about shipping and returns can be found on our Shipping & Returns page. We strive to make your shopping experience seamless, and our customer service team is available to assist with any queries.

8. How does Kladney give back to the community?
Kladney is committed to making a positive impact. We actively support community initiatives, especially those related to education and environmental conservation. Stay tuned for updates on our blog and social media for more details.